SmartReach AI for Infros
01 / 01
Prepared for Guy Brodetzki · GM North America, Infros

SmartReach AISmartReach AIfor Infros

Booked US meetings.

How Infros is reaching the US market today, and how we would find the right decision makers, get the hook right and put meetings on your sales team’s calendar.

Book a follow-up
SSFrom Shira Simmonds · CEO, SmartReach AI LLC
Behavioral signals
Who is showing the right behavior
Individual decision makers
Not just companies
The right hook
An offer they can’t refuse
A booked meeting
Taken by your sales team
02Infros today

You’re expanding into the US, and outreach isn’t booking calls yet.

Where Infros is

  • Israel-based startup, around a year and a half to two years old
  • Expanding into the US market, with you as GM North America
  • One signed Fortune 500 contract, with others in the funnel
  • One SDR running outreach: “she’s only one person”
“We only care about selling.”
Guy, on our call (20:00)
High hundreds
emails a month today
2–3 calls
from a few hundred emails to website-intent targets
0 deals
from those conversations: “None of that matured into a deal”
~20%
open rate you’re seeing
EmailMain channel, with LinkedIn
LinkedInMain channel, with email
Phone callsCalling leads from Apollo: “it has zero response”
SMSBeing added now
Apollo & HubSpotEmail sequences
SpearLinkedIn and finding targets
ReprifyLinkedIn campaigns
NOCDe-anonymizes website visitors
Website intentICPs at companies that visited your site. “Those actually worked a bit better.”
Conference listsICPs at the companies attending the conferences you go to
Cold outreachTo companies you want to engage with
Targeted, not a blast“We’re trying to find our ICP and only target them”
AirPods for platform feedbackDidn’t work
Amazon gift cardDidn’t work
“Are you coming to KubeCon?”Meet-at-the-booth invites
NBA skybox side eventListing on partyconference.com helped registrations
“We know that outreach is kind of broken right now.”
Guy, on our call (05:53)
03Our approach

Our own technology, the right hook, and a team that books the calls.

15 yearsdoing outbound, with our own technology, SmartReach AI.

Find the decision makers

  • SmartReach AI finds prospective buyers from behavioral signals, such as attending an event or following your competitor on LinkedIn.
  • It finds the individual decision makers, not just the companies.

Craft the hook

  • Our data from companies in your space recommends the subject line, hook, call to action, length and tone.
  • Then we keep testing and learning.

Run it on our platform

  • Your already-warmed domains move onto our platform, which is built for outbound.
  • Typically about 4,000 a month, with open tracking off.

Book the calls

  • Our team books the calls, confirms them and reschedules any no-shows.
  • Your sales team takes the calls.

Improve every two weeks

  • Every other week you speak to your CSM about how the calls went.
  • Our data team uses that to find more people like the best ones.
Our secret to success, in three parts
Our technology
Our own technology, with behavioral and intent signals.
Our strategy
The right messaging and hooks.
Our data
Tells us how to create everything and craft it properly.
04Our technology

Signals, personalised messages, and an engine that learns.

Behavioural buyer signals

SmartSignal

Identifies the companies and decision-makers who have a reason to engage now. A contact list tells you who someone is. Signals tell you why now.

Signals from our call
Following your competitors on LinkedInAttending an eventPosting about related topicsFollowing an influencer
Also tracked, per smartreachai.com
Hiring velocity and funding eventsExecutive and leadership changesTechnology additions and removalsMarket expansion signals
Written from the signal

Hyper-personalised messaging

Changes the reason for writing, not just the name and company. Each message is built from live research into what is happening at that company or with that person right now.

Illustrative exampleClick a signal to see how the opening line changes. Placeholders in [brackets].
Opening line

[First name], I noticed you follow a few cloud infrastructure companies on LinkedIn, so I thought this might be relevant.

[First name], I saw you’re heading to [conference]. Would it be worth meeting while you’re there?

[First name], your recent post on [topic] stood out, especially the point about [detail].

[First name], I saw [Company] is hiring for [role]. Is cloud infrastructure part of that plan?

Hi [First name], I hope this email finds you well. I wanted to reach out to introduce…

Optimises as campaigns run

Learning engine

As campaigns run, the system automatically sees who is responding better, for example a VP Sales versus the CEO at the same company, and optimises.

  • Reply data feeds back in, so winners compound and weak angles get retired.
  • It applies patterns learned from real outbound: hook type, tone, length, subject structure and CTA friction.
  • That’s why campaigns run on our infrastructure.
Illustrative, no real data
Angle A · VP SalesCompounds
Angle B · CEOKeeps testing
Angle C · genericRetired
05Finding the right people

We find the individual decision makers, not just the companies.

Behavioral signals we look at

Examples from our call. Click a signal.

Attending an event

People attending a specific event are a strong signal. You already go to conferences; on our call we talked about focusing on the November 30 one.

Following a competitor

We can see who is following any of your main competitors on LinkedIn.

Following an influencer

Who follows an influencer in your space. “That’s also a really good one.”

Posting about the topic

People who posted something related on LinkedIn or Twitter.

Company patterns

Signals can be company-level too. For another client, who helps companies with fundraising, a strong signal was companies targeting enterprise clients whose revenue and headcount hadn’t grown much.

How we lock the target with you

  1. Onboarding deep dive into your company, your tech and your ICP. We come prepared with the signals our data says work best.
  2. Our data shows the low-hanging fruit: which industries and titles within your ICP are most likely to engage, and with what.
  3. You review our first list and send your blacklist of companies we shouldn’t contact.
  4. We keep finding and verifying new leads every month at the rate we send.
Your starting point: Infros builds optimal cloud infrastructure, and you target people working in that space, plus the companies on your conference lists.
06Messaging

The hook is the holy grail: an offer your decision maker can’t refuse.

What you’ve already tested

  • AirPods in return for platform feedbackDidn’t work
  • An Amazon gift cardDidn’t work
  • A skybox side event at an NBA gameListing on partyconference.com helped
We don’t give away Amazon gift cards. We use strategic approaches to cut through the clutter, and we bring them to clients who are open-minded, which you are.
Illustrative outline of an email. Real copy is written with you after onboarding.
Subject: Our data shows which subject lines work best for decision makers in your space. You approve the messaging, hooks and strategy before anything goes out.
Hook: The offer that gets them on a call. This is where most of the strategy goes. You approve the messaging, hooks and strategy before anything goes out.
Call to action: Which call to action to use, based on what has worked in past campaigns. You approve the messaging, hooks and strategy before anything goes out.
Length: How long the message should be. You approve the messaging, hooks and strategy before anything goes out.
Tone: What tone the message should take. You approve the messaging, hooks and strategy before anything goes out.
07Running it

More volume, on healthy infrastructure, measured by replies.

Signals & lists
Agreed with you
Best signals for your ICP
Leads found & verified
At the sending rate
Every month
Sent
~4,000
a month, typically
Replies
Reply & positive reply rate
Our main indicators
Meetings
Booked & confirmed
On your sales calendar
Stages as described on our call. The only volume figure stated was about 4,000 a month; no reply or meeting rates are projected here.
Volume
~4,000 / month
High hundreds / month
Warmed domains

We move your already-warmed domains onto our platform, check their health score, and warm up more domains for you.

Open tracking off

The open tracker itself can trigger spam. We keep opens off and focus on reply and positive reply rates.

Our platform

Built for outbound, with a learning engine that optimizes as campaigns run, and real-time reporting you can log into any time.

08Improving every two weeks

Every other week, we learn from your calls and find more like the best ones.

Every 2 weeks
continuous loop
Your team takes the calls

The booked calls happen with your sales team. Every one of them is feedback.

CSM review, every other week

You speak to your CSM: How did this call go? Was it a good call? Why? Was it the right decision maker? The right industry?

Data team finds more like them

We send that feedback back to our data team to find more people like the best calls.

Learning engine optimizes

As campaigns run, the system sees which titles respond better to which messages, and optimizes automatically.

What our analysis shows you

Which ICP responds to what
What time of day they respond
What day of the week
No-show percentage
Trends we find over time
Real-time reporting, any time
09How the calls work

We fill the calendar. Your sales team takes the calls.

SmartReach AI
Book

Our team books the meeting onto the calendar of whoever is taking calls.

SmartReach AI
Confirm

We confirm each booked call.

SmartReach AI
Reschedule no-shows

If someone doesn’t show, we reschedule them.

Infros
Your sales exec takes it

The call goes straight to your sales team.

My recommendation

Based on my experience, put the booked calls with your sales executives from the first call, rather than with your SDR.

What we need from you

  • The names and calendars of whoever is taking the calls
  • We don’t take the calls ourselves. I have a partner if you ever want that.
10Clients we mentioned

We’ve worked with lots of companies in your space.

Two I named on our call:

DoiT International
“I know them very well.” Guy, on our call
GlobalDots
Also Israeli
“One of our biggest strategic advantages is that… we’ve worked with DoiT International, with lots of companies that are in your space.”
Shira, on our call (10:36)

What that work gives you

A lot of data on what works in your space. We plug in your domain and ICP, and it gives recommendations on each area, based on what we’ve done in the past:

Subject lineHookCall to actionMessage lengthTone
11Pricing

One monthly price. Three months to prove it, then 30 days’ notice.

$3,500/ month

That includes everything:

  • Finding and verifying leads every month
  • Messaging, hooks and strategy, for your approval
  • Sending from our platform, typically about 4,000 a month
  • Warming up more domains for you
  • Booking, confirming and rescheduling no-shows
  • CSM review every other week, analysis and real-time reporting

The term

Month 1Minimum
Month 2Minimum
Month 3Minimum
Month 430 days’ notice
Month 530 days’ notice
Month 6+30 days’ notice
Months 1–3: the minimum

We typically say it takes three months, so the first three months are the minimum commitment.

After month 3: 30 days’ notice

After the first three months, it’s just a 30-day notice to stop.

“We don’t want to lock you in. We want this to work for you long term.”
Shira, on our call (23:53–24:01)
12Start date

Two start dates we discussed. Pick one to see the timeline.

Early November
Outreach starts
to book meetings for Nov 30
Conference
Nov 9
Emails sending by
~Nov 15
for the Nov 30 conference
Option A
Nov 20
Conference
Nov 30
Option B
Dec 10
after re:Invent

November 20. You suggested it after we talked about the November 30 conference. To book meetings for that conference, outreach would ideally start at the beginning of November, with emails going out by about November 15. The sooner, the better.

December 10. November is very busy for you, with two conferences and possibly a third, so you’d have little time to guide us. Starting after re:Invent gives you that time, and we can always start earlier.

Your decision. You said you’d check and get back to me.

Before the first send

Engagement letter→Onboarding call, ~1 hour→First list & messaging to approve→Launch
13Next step

Let’s pick your start date and get the first list in front of you.

Once you give the green light, I’ll send the engagement letter and we’ll schedule the onboarding call.

Book a time with Shira
SSShira Simmonds · CEO, SmartReach AI LLC
$3,500 a month, everything included
Three-month minimum, then 30 days’ notice
Start: November 20 or December 10
About 4,000 a month, from warmed domains
Your sales team takes the booked calls